Privacy Policy — Legal
Privacy Policy
This Privacy Policy describes how Jagatvita (jagatvita.com) collects, uses, and protects the personal information of visitors to our website. We are committed to ensuring that your privacy is protected in accordance with relevant Indonesian data protection regulations.
Effective Date
3 September 2026
Contents
01
Data Collection
We collect limited personal information that you voluntarily provide when contacting us via email or our contact form, such as your name and email address. We also collect non-identifiable technical data through automated means, including IP addresses, browser types, and access times, to improve website performance.
Personal Data
Name and email address submitted voluntarily through our contact form or direct email.
Technical Data
IP addresses, browser type, access times collected automatically for performance monitoring.
02
Use of Information
The information we collect is used solely to respond to your inquiries, provide the services or information you request, and analyze website traffic to enhance user experience. We do not use your personal data for automated profiling or unauthorized marketing activities.
What we use your data for:
- Responding to your direct inquiries about our educational content and wellness resources.
- Providing the specific botanical or nutritional information you have requested from us.
- Analyzing aggregate website traffic patterns to improve page structure and readability.
- Routine technical maintenance to keep pages accessible and responsive for visitors in Jakarta and across Indonesia.
03
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Once the data is no longer needed, it is securely deleted or anonymized to prevent further identification.
Retention Principles
Personal contact submissions are retained only for the duration needed to answer your inquiry and complete any follow-up correspondence. Non-identifiable technical logs used for performance monitoring may be kept for a longer period in aggregated, non-personal form.
04
Data Sharing and Disclosure
Jagatvita does not sell, trade, or rent your personal information to third parties. We may disclose your information if required by law or in response to valid requests by public authorities in Indonesia. Technical data may be shared with service providers who assist in website maintenance under strict confidentiality agreements.
Third-Party Sales
We never sell, trade, or rent personal information to any external party.
Service Providers
Technical data shared only with maintenance providers under confidentiality agreements.
Legal Disclosure
Disclosure may occur when required by Indonesian law or valid public authority requests.
Marketing Profiling
No unauthorized marketing or automated profiling using your personal data.
05
Security Measures
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration. These measures include encrypted communication channels and restricted access to our internal databases. However, no method of transmission over the internet is completely secure.
Safeguards we apply:
- Encrypted communication channels for transmitting submitted personal information.
- Restricted internal access to databases containing contact form submissions.
- Organizational controls limiting which team members can review identifiable visitor data.
- Secure deletion or anonymization of records once they are no longer required.
While we work to safeguard your data, no method of transmission over the internet is completely secure.
06
User Rights
Under Indonesian law, you have the right to access the personal information we hold about you, request corrections to inaccurate data, or ask for the deletion of your information. To exercise these rights, please contact us at [email protected].
Access
Request a copy of the personal information we hold about you.
Correction
Ask us to fix any inaccurate or outdated personal details.
Deletion
Request removal of your information when it is no longer needed.
Questions About This Policy
If you have questions about how we handle personal data, or if you want to exercise any of your rights under Indonesian data protection regulations, we encourage you to reach out. You can also review our Cookie Policy and Terms of Service for related information.
Contact Details
Address
Jl. Pemuda No. 88, Rawamangun,
Jakarta Timur, 13220
Phone
+62 21 4786 2953Hours
Mon–Fri: 9:00–18:00
Jagatvita Archive — Rawamangun, Jakarta Timur
Privacy Policy — Updated September 2026